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1.0
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David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
David McDavid Honda - Dishonest Dealership Continues to Bait and Swicht Their Customers
After this happened to us last night we did a little research and found these two guys are constantly doing this. Albert Garcia and his boss Michael Swain therefore the dealership is fully aware this is going on by the complaints that have been made and they are...
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1 comment
Anonymous
#1710172

I am the son of Becky and confirm every word of this and combined we have the text messages to prove it.

Review
#1572924 Review #1572924 is a subjective opinion of poster.
Cons
  • No remorse had no concern to honor their word
  • Bait and switch
Reason of review
Pricing issue
Preferred solution
I want David McDavid to stand behind the pricing I was given for the red 2019 Honda Pilot Touring 7 passengers as shown in the pictures the dealer ship texted to me. Plus I think it is time to fire at the least Albert Garcia and Michael Swain.
Tags
  • Car Sales
1.0
Details
I have bought many cars in my 64 years and have dealt with all kinds of people. However my experience today with the David McDavid Honda of Irving is the worse of the worst. I’m asking everyone to share and boycott this dealership. Today we were referred to a salesman...
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Review
#1572715 Review #1572715 is a subjective opinion of poster.
Cons
  • No remorse had no concern to honor their word
Reason of review
Pricing issue
Preferred solution
Honor the price
1.5
Details
Getting *** service in a place where you’re spending less than ten dollars for a burger is one thing, but in a place where most people make their second biggest lifetime purchase, that is another. And, under any paradigm, good service can negate a lot of sins. All too...
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Review
#1434716 Review #1434716 is a subjective opinion of poster.
Reason of review
Poor customer service
This is by far the worst car service center in the DFW Metroplex. Let me explain why: 1. My Honda CRV had a recall. So, we call this service center since we have bough 2 Hondas from here. We were asked to come in at 815a on (last) Friday and were advised the wait time...
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Review
#1435243 Review #1435243 is a subjective opinion of poster.
Service
David Mcdavid Honda Customer Care
Reason of review
Poor customer service
My husband and I bought a Honda at David McDavid in Irving. We had settled on a price. I wanted to pay cash, but they insisted we finance as they receive incentives for that. I had to leave to pick up my son from school and left my husband to complete the paperwork. I...
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Review
#1402076 Review #1402076 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$1000

David McDavid Honda in Irving, Texas - Bait and switch

1.8
Details
I drove an hour and a half to see a car, and it was in the body shop getting detailed. They did not have a key to the body shop, but had plenty of other cars to sell. David McDavid Honda in Irving Texas.
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Review
#1161844 Review #1161844 is a subjective opinion of poster.
Reason of review
Poor customer service
2.1
Details
The absolute worse the service dept worker was very rude and marginalized. And when I reached out to Mr Mayes never bothered to call me back. I made a complaint with corp. hope they do something. I will not buy from this dealership again
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1 comment
Anonymous
#1620404

This is by far the worst car service center in the DFW Metroplex. Let me explain why: 1.

My Honda CRV had a recall. So, we call this service center since we have bough 2 Hondas from here. We were asked to come in at 815a on (last) Friday and were advised the wait time would be around 1 hour. I go there and am told that the wait time is 2 - 3 hours.

Since I am already there, I have no choice but to ask them to go ahead and take care of the recall. About 45 minutes into it, I get a text message with something like 8 different things that need to be fixed and everything is "immediate attention". Glancing thru the list, i ignore all of it: let me just call 1 ridiculous "immediate attention" things - I need to change all 4 of my tires (on a Honda CR-V) with a Michelin apparently for a total of $770. Are these jokers kidding me?

I ask them to not make any changes but to stick with the recall - upon which Joel (the Service Rep) says they do NOT have the part to fix the recall problem - this was after about an hour waiting there. Absolutely ridiculous. They said they will call me once the part is in. I walk out fuming - 2.

Joel calls me again on Thursday (yesterday) saying the part is in and so I agree to come in at 830a on Friday (today). Well. Joel does not show up and so I get assigned to David Post - who says he will try to get it expedited and be done in less than an hour. 830a becomes 930a and then 1030a.

I get a text with the same list of things that need to be fixed and I ignore it - since I had already said I am not interested in getting any of their "immediate attention" recommendations. 1030a becomes 1050a and so I walk over to David - who now says that since Joel is in, he has turned over my paper work to Joel. I walk over to Joel and he says car is not ready yet and it will take another 30 minutes (by now it has already been 2h 30 minutes). What choice do I have at this moment?

Nothing - I gnash my teeth and walk back to the waiting room for another 40 minutes and finally walk out of the shop at 1150ish. Interestingly I am in the market for a car - rest assured, I will NOT go back to this shop or the dealership. Heck, I am now looking at other cars - and will very likely steer clear of Honda.

This dealership - is by far - the worst. Take my advice: Avoid it like the proverbial plague and take your business elsewhere.

Review
#1158518 Review #1158518 is a subjective opinion of poster.
I had a deal from another dealer and David McDavid of Iving matched it. But, when it came time for the paperwork, they added a about 20% of the cost of the vehicle in add-ons that they said I need to purchase for getting AHFC financing. I spoke to AHFC later and found...
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Review
#1151842 Review #1151842 is a subjective opinion of poster.
Product
Honda Car
Pros
  • Salesperson was nice
Cons
  • Not cancelling unwanted warranties
Tags
  • Hidden Costs
  • Unwanted Warranties
1.5
Details
This place is a complete joke first of all they had my fiancé vehicle since July 7th it is now September 21 and they JUST called us to come pick it up after we had to call several times. Once got there tried to pay with Credit card but because my last name didn't match...
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Review
#1103801 Review #1103801 is a subjective opinion of poster.
Service
David Mcdavid Honda Pick Up Service
Reason of review
Order processing issue

Contact David McDavid Honda Customer Service

Mailing Address:
David McDavid Honda
3700 West Airport Freeway
Irving, TX 75062
Phone:
(877) 500-8153
All David McDavid Honda Contacts

David McDavid Honda Products and Services Reviews

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My son was moving to Dallas and we needed to buy a car for him. We decided on Honda Accord. We asked for a quote on the internet and received the response from a few local Honda dealers. We started working with our salesperson, Michael Insall, from remote as he was the...
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1 comment
Anonymous
#1351109

This post paid for by Michael Insall!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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